Site will not accept payments

  • Unknown's avatar
    dadelsberger22 · Member ·

    When checking out the message ‘There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order.’ I have successfully had payments go through before and did not change any settings. I double checked the settings and plug in updates. Everything seems to be good on my end.

    Self-declared URL: mastering-movement.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

    https://wordpress.org/support/plugin/woocommerce

    Thanks!

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