Site Will Not Open

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  scalicchio13 · Member · Apr 19, 2023 at 2:28 pm

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  A few weeks ago, our website lost half of its content. I have been slowly adding everything back, but the other day I updated some of the plugins, and now the website does not work. I’m not sure who to call or what to do as it won’t even let me log into the editor.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  geekinthegirl · Member · Apr 20, 2023 at 2:27 pm

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  Hi there!

  Thanks for getting in touch. Taking a look now, your site newperspectivecabinetry.com looks to be self-hosted, and your site host is turbify.com.

  Your site is indeed loading blank – what I’d recommend here is reaching out to Turbify support directly, and you can find that right here: https://help.turbify.com/s/ – there’s also a phone number further down on that page.

  They’ll be able to take a look into your site backups and hopefully help you restore a version of a site from before this issue started.

  Hope that helps – if you have any other questions at all, please don’t hesitate to ask.