Site Wipe & Reset + Some other questions.

  • Unknown's avatar

    Hey, I don’t want to completely delete my website and its domain. I wanna keep the domain for now. But can you guys delete all of the data and themes on it for now, I wanna start it from scratch because i’m re-purposing the site. I tried to delete everything on my own but was having trouble removing the sites theme or whatever it is. I made this site a while ago for a school project and now wanna reuse it for a business. Could you guys wipe it and clear everything for me so I can start from scratch.

    I also have some questions:
    Is it possible to edit my websites HTML directly on top of using the editor?

    Can I/Am I allowed to track and log who visits my website on my own accord, like a little data on their computer and where they are visiting from?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

  • Unknown's avatar

    Hello! Sorry for not replying sooner.

    The URL is cowscout.wordpress.com like shown in the previous post.

  • Thank you, sometimes folks leave the default selection there, and we don’t want to do anything to the wrong site.

    If we clear the site, all content, even images and comments, will be gone. We won’t be able to get it back. Can you confirm whether you’d like us to go ahead and empty the site anyway?

    Regarding the theme, we can’t really erase that, but you can definitely pick a different theme and get started with that. Depending on the theme you want to use, we can add sample content for you during the emptying process (at your request). Other themes have editable templates that may have some content on them. Let us know what you have in mind.

  • Unknown's avatar

    Yes, I want to completely wipe it.

    Is there any possible way to just not have a theme and customize the theme itself or do you need one?

  • Hello there,

    Many thanks for that confirmation, I’ve gone ahead and wiped the content for you.

    Is there any possible way to just not have a theme and customize the theme itself or do you need one?

    You would need a theme, but it sounds like you perhaps would like more control over the design, is that correct? If yes, you may wish to use a theme that’s Full Site Editing enabled: https://en.support.wordpress.com/site-editing/

    I hope this helps.

  • Unknown's avatar

    Yes that helps a lot! Thanks for clearing it and for the help.

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