Site wont load

• 

  tarrynlondon · Member · May 31, 2015 at 1:52 pm

  • Copy link
  • Add topic to favorites

  As of this morning my website wont load nor will it open the wp-admin page. Hosting company says everything is fine on their side. I dont know how to fix this problem

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 31, 2015 at 4:07 pm

  • Copy link

  There is no domain mapping upgrade for whattheblog.co.za and we cannot help you with any sited that is not hosted by WordPress.COM. Our support docs do not apply to it and you are posting to the wrong support forum. whattheblog.co.za is hosted by RSAWEB Internet Services
  IP Address: 41.215.238.163
  Name Servers:
  ns1.rsaweb.co.za
  ns3.webser.co.za

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG and need support for that site and if you do not have a WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page