Site won’t load
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Hi there, after waking up this morning and going to work on my blog, I’ve discovered that my site won’t load at all. The admin/dashboard pages won’t load either. I’ve had emails from Jetpack informing me of the same issue, but then a message from WordPress saying Jetpack is causing the problem. So I’m kind of stuck… Please could someone give me some advice? Thank you!
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Hi there,
We’d be happy to help, but we require one vital piece of information. What is the URL of your website?
Bare in mind that if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting provider. Note the difference here: https://en.support.wordpress.com/com-vs-org/
If your site uses the self-hosted version of WordPress, which I suspect, but you’re having an issue with Jetpack, feel free to contact them here: https://jetpack.com/contact-support/
Let us know this information and we’ll try and move forward. :)
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Thank you for your response! It would help if I had posted the url wouldn’t it! I am on WordPress.org -didn’t realise there were two separate forums, sorry. I will see if I can find some help over at the self hosted forums. Thank you for your help!!
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