Site won't load after doing domain mapping

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  experimentiva · Member · Oct 22, 2013 at 6:20 pm

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  Hello,

  Could anyone help me please? My site won’t load at all at http://www.desirelines.uk.com – I bought the domain name with 123reg, changed the DNS to the correct things, and bought domain mapping. It says it’s mapped it to my wordpress account, but the url doesn’t load anything at all? It’s been like this since Saturday…

  Thanks so much in advance, no idea what to do!

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Oct 22, 2013 at 6:24 pm

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  you might need a zone record added – I have flagged this for the staff to help –

  domain helper shows the name servers set wrong but a whois shows the name servers set correctly

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  experimentiva · Member · Oct 22, 2013 at 6:25 pm

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  Thank you so much, really appreciate it

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  auxclass · Member · Oct 22, 2013 at 6:27 pm

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  You be welcome – the staff have a good record of fixing these things

  whatsmy dns also show the name servers set wrong

  https://www.whatsmydns.net/#NS/desirelines.uk.com

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  jackiedana · Member · Oct 22, 2013 at 6:53 pm

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  I am looking into this issue for you and should have more information shortly.

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  experimentiva · Member · Oct 22, 2013 at 6:58 pm

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  Thank you very much and I apologise for reposting.

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  experimentiva · Member · Oct 23, 2013 at 9:47 am

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  Hello Jackie, Did you have any luck? Please let me know if I need to do something to make it work. Thanks

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  jackiedana · Member · Oct 23, 2013 at 4:31 pm

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  As it turns out, domains like desirelines.uk.com, registered at uk.com, are not regular domains, but are considered subdomains. Someone purchased the domain uk.com and now sells subdomains off of that.

  If you wish to use it on WordPress.com, you will need to follow the directions below:
  http://en.support.wordpress.com/domains/map-subdomain/

  Note that you will not be able to use email forwarding or DNS management.

  Alternately, you can register a standard domain through WordPress.com or other domain registrars like GoDaddy, Namecheap, and dozens of others.

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  experimentiva · Member · Oct 23, 2013 at 4:40 pm

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  Thank you very much for finding that out, appreciated.

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  jackiedana · Member · Oct 23, 2013 at 4:59 pm

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  You’re very welcome.