Site won't load for editing

  • Unknown's avatar

    I last made a change in February. This time when I tried to edit a page, nothing came up. Clicking My Site does the same…no pages or blogs on left hand side.

    The blog I need help with is: (visible only to logged in users)

  • Hey there, this sounds like it could be due to a browser issue. Typically when we see this, the browser is out of date, has a setting disabled, or is using an extension that conflicts. Sometimes though we’ll run into problems with browser updates, too.

    Can you confirm which browser you’re using, and its version?

    Solve Common Browser Issues

    And, could you try clearing your browser cache to see whether that helps? This article explains how:

    Solve Common Browser Issues

  • Unknown's avatar

    I use a constantly updated version of Chrome. I disabled Cache Killer last year but do not think that is problem, i.e. not seeing “artifacts.”
    Anyway, it started responding after some rooting around in some new places. But is WAY different than before COVID put my business out of commision for a year. Getting stuff to work after adjusting to all the changes. Wondered if somebody had to run into the back room to get my older files!
    Thanks very much for answering.

  • Can you visit this page and let us know what you see for “Operating System” and “Web Browser”?

    http://supportdetails.com/

    This will give us some extra troubleshooting info about your computer. Also what if you use a different browser like Firefox or Internet Explorer/Edge. Do you have any luck if you use something other than Chrome?

    Thanks for the additional info!

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