site_id_invalid

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  kathrynwp · Staff · Jan 29, 2013 at 4:22 pm

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  Thank you for your patience. Could you please try connecting once again and let us know how it goes? You don’t need to reinstall Jetpack. Thank you!

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  wagthedoguk · Member · Jan 30, 2013 at 8:32 am

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  Sorry for the delay…
  Tried and…
  Your Jetpack has a glitch. Something went wrong that’s never supposed to happen. Guess you’re just lucky: site_id_invalid
  Try connecting again.

  Error Details: This site is already connected to WordPress.com.
  It’s getting really strange no?

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  kathrynwp · Staff · Jan 30, 2013 at 1:47 pm

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  Thanks for letting me know, I’ve let the developers know that didn’t work. I’m sorry we haven’t found a solution yet.

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  kathrynwp · Staff · Feb 1, 2013 at 9:52 pm

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  Our developers have asked if you could please try these steps:

  – turn off all other plugins besides Jetpack, especially caching plugins
  – activate a default theme – like Twenty Twelve, Twenty Eleven, or Twenty Ten
  – connect Jetpack

  Let me know how it goes.

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  wagthedoguk · Member · Feb 4, 2013 at 7:58 pm

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  Did exactly like you said… and got the same old response… already installed. I did this after the jetpack upgrade.
  This is crazy!

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  kathrynwp · Staff · Feb 4, 2013 at 9:12 pm

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  I’m so sorry this is still happening. Our developer is still looking for the cause but has not given up! Thank you for your patience.

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  kathrynwp · Staff · Feb 4, 2013 at 9:38 pm

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  Would you mind trying to connect again? A patch has been put into place that may fix the issue – thanks.

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  wagthedoguk · Member · Feb 6, 2013 at 3:20 pm

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  Sorry for the delay, I have been flying around…
  So I tried again and got:

  WordPress.com is currently having problems and is unable to fuel up your Jetpack. Please try again later.

  Error Details: 500

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  kathrynwp · Staff · Feb 6, 2013 at 4:16 pm

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  Thanks for the error report – I’ve let the developer know so they can investigate. Very sorry that didn’t work.

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  kathrynwp · Staff · Feb 6, 2013 at 4:48 pm

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  Our developer has tweaked the patch – could you please try connecting again? Thanks!

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  wagthedoguk · Member · Feb 7, 2013 at 1:40 pm

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  Your not going to believe it!…but I am now hooked up! whew… Not sure what you did, but it worked.
  Thank you for working so hard and long on this issue. WP Wags!

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  kathrynwp · Staff · Feb 7, 2013 at 2:11 pm

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  Fantastic! I’m really glad to hear it. Thanks so much for your patience – I’m glad we were able to get this sorted out for you.