sitecrashe

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  mamamanergo · Member · Oct 5, 2017 at 8:09 am

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  Bonjour,
  J’ai recu un email ce matin me notifiant que mon site ne repond plus et qu’il a eu un ‘PHP fatal error’. Je n’ai plus acces a mon tableau de bord. Que dois-je faire? En vous remerciant, Gwendoline

  The blog I need help with is: (visible only to logged in users)

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  mamamanergo · Member · Oct 5, 2017 at 8:14 am

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  Oh this is the english version of the support! I received an email stating that my server was not responding and it could be a php fatal error or a server problem. Is there any specific action I can do? Thanks!

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  justjennifer · Member · Oct 5, 2017 at 8:51 am

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  Hi there, it looks like your above domain is hosted with OVH and not here on WordPressdotcom. Have you tried contacting their support or the support for self-hosted WP sites at https://wordpress.org/support If you don’t have a username account there, you can register one on that page.

  Just for clarity, WordPress comes in 2 flavors: the fully hosted WordPressdotcom (where we are ) and the open source WP (org) project at https://wordpress.org This support guide explains some of the differences between them: https://en.support.wordpress.com/com-vs-org/

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  mamamanergo · Member · Oct 5, 2017 at 10:40 am

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  Thanks,it is indeed a wordpressdot org. I will chase up with OVH. I will contact them.