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  susannahmakram · Member · Dec 9, 2019 at 1:47 pm

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  Hi there – I’m really confused because according to me i have 3 sites with you guys and its says I don’t have any when I login and yet I can access on the sites alessandroriggio.com but not hiimhaute.com

  pls kindly get back to me asap

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  staff-doublebassd · Staff · Dec 9, 2019 at 10:50 pm

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  Hi there,

  alessandroriggio.com is under a different WordPress.com account than the one you are contacting us from. You’ll need to log into the account associated with those sites and their upgrades in order to have access to them.

  If you do not remember the login information for the sites, please fill out our account recovery form here:

  Recover Your Account

  Let me know if you have any questions. Thanks!