Sites not showing on Built By

  • Unknown's avatar
    tatianalebron · Member ·

    I am seeking services from Built By, specifically the lower tiered plan. I run into an issue during the sign up process to either create a new site or choose an existing one. I would like to chose the existing site that’s already installed on our domain on web.com. The reason for this is due to our plan structure with web.com where WordPress is offered for free.

    Please let me know if this is achievable.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I understand you’re interested in the lower-tiered Built by WordPress.com plan and are looking to integrate it with your existing site hosted on Web.com. However, I’d like to clarify that Web.com and WordPress.com, though both utilizing WordPress software, are separate platforms. This means that we, at WordPress.com, cannot directly build or modify sites hosted on Web.com’s platform.

    Built by WordPress.com Express is our lower-tiered option, tailored specifically for creating new websites. If your current website on Web.com doesn’t have any content, or if you’re looking to start fresh, this would be an excellent choice.

    In case your existing site on Web.com has content that you wish to retain, the higher tier Built by WordPress.com plan would be more suitable. It involves migrating your site to WordPress.com and then redesigning it according to your needs.

    If you decide to migrate and redesign your existing site with us, or if starting fresh with the Express plan seems more aligned with your needs, we’re here to assist you every step of the way.

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