SLL certificate message: There is an issue with your certificate. Contact us to

  • Unknown's avatar
    etobicokeci1928 · Member ·

    domain is registered with godaddy, website with wordpress.com… says there is an issue with my certificate but don’t know how to fix.

    The blog I need help with is: (visible only to logged in users)

  • mauropereiiira · Staff ·

    Hey there! 👋 Thanks for the post.

    I took a look at your domain settings for etobicokecollegiate.ca and saw that the SSL certificate was still pending. So, I’ve manually triggered the provisioning from our end, so it should be all set now.

    If you’re still seeing the certificate warning, try clearing your browser cache:

    WP
    Solve common browser issues
    in WordPress.com Support
    4 min read
    Some issues you may encounter with your website or account can be solved by updating your browser, refreshing the page, or clearing the browser cache and cookies. This guide covers how to resolve browser-related problems with your site. In this guideSupported browsersForce a refreshTry an incognito windowClear your browser cacheClear WordPress.com cookiesFurther troubleshooting

    For future reference, if this ever happens again, you can manually trigger the SSL certificate yourself from your domain settings. This guide walks through the steps:

    WP
    Domains » Secure your domain with SSL
    in WordPress.com Support
    4 min read
    WordPress.com automatically provides free SSL certificates for all domains and subdomains hosted on WordPress.com. In this guide, you will learn how to check if your site is secure and fix common SSL issues. In this guideCheck if your site is secureCheck your SSL status in WordPress.comFix SSL issuesDomains connected to WordPress.comDomains registered with WordPress.comManually

    But you shouldn’t need to do anything this time around. You’re all good!

    If you run into any issues or have questions, feel free to reach out to our support team. You can contact us at help@wordpress.com or through our help page: https://wordpress.com/help

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