SLL for website purchased, but can’t get onto website

  • Unknown's avatar
    maxmoscoe · Member ·

    I bought an SSL license for my website (toofound.org) several months ago and uploaded it via a plugin. Everything was going fine but today I can’t load the site at all (privacy warning), and I can’t get in to the backend for the same reason to try to fix it. Halp?

  • Unknown's avatar
    luanluta · Member ·

    Hello,

    It looks like your site is being hosted at another company which means that it is not running the WordPress.com platform but it’s using the open-source WordPress.org platform. Since the platforms are different you should ask for help at their support forums and you’ll get more adequate help:
    https://wordpress.org/support/

    Read this to find out more about the difference between the two:
    https://wordpress.com/support/com-vs-org/

    Your host provider’s support will be able to help you with this.

    Hope this helps!

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