slow page loading

  • Unknown's avatar
    yemrev · Member ·

    Recently my blogpages are loading incredibly slow. Both in Chrome and in MS Edge, on PC, laptop (both W10) and Android smartphone. What is wrong? I didn’t change anything. Other people having the same problem?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    No one else has posted about this today that I have noticed.

    1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view

    3. If you are running one of the browsers and versions listed at http://browsehappy.com/
    (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
    If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
    http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
    http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm
    (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
    http://en.support.wordpress.com/third-party-cookies/
    http://www.google.com/adsense/support/bin/answer.py?answer=12654
    (c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
    (d) Try enabling HTTPS: http://en.support.wordpress.com/https/
    Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

    4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.

    5. Try using another browser.

    6. If you are not successful please provide this specific info:
    (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
    (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
    (c) Exactly what you experience including exactly what any error reports you receive state.
    (d) Screenshots can be helpful. You can use http://snag.gy/ or http://cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.

    Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    yemrev · Member ·

    Thanks for your reaction.
    As soon as I noticed the slow loading issue of wordpress.com pages (not only my blogpages, forum and wp-admin as well) I did clean cache and cookies in Chrome, which didn’t help. Then updated to newest (beta) version50 without succes. Disabling all extensions did not help. Third-party cookies and Javascript are enabled on all sites. Flash player is up to date.
    Next thing was switching to MS Edge which I didn’t use before, so cookies and cache wouldn’t be the problem. Pages load a little faster, but still slow.
    I repeated all those things on another computer: same results.
    Loading pages on my Android 5.1 smartphone is also much slower than it was before.
    As said: I didn’t change anything. Upto a couple of days before everything worked fine and the problem occures only with wordpress.com pages (also from other bloggers)

    Info:
    Operating System Windows Windows NT 10.0
    Screen Resolution 1920 x 1080
    Web Browser Chrome 51.0.2704.22
    Browser Size 1858 x 995
    IP Address 217.122.196.14
    Color Depth 24
    Javascript Enabled
    Flash Version 21.0.-1
    Cookies Enabled
    User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.22 Safari/537.36
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    Learn more about us at imulus.com or follow us on Twitter at twitter.com/imulus.

  • staff-doublebassd · Staff ·

    Hi there,

    When you say that your site is loading slow, how slow are you saying? Is it eventually loading completely?

    I visited the site and it seemed to load normally – it took a few seconds longer to load all the images as I scrolled because your site is set to infinite scroll, but 10 seconds on my end?

    Let me know if you are still having any trouble.

    Thanks!

  • Unknown's avatar
    yemrev · Member ·

    Hello and thamks for your response.

    Today seemed slightly better. Yesterday it took upto approx 10 seconds before anything appeared on my screen. After that the whole page loaded in one go. As mentioned not only for one site, but for all of my sites (4!) and the wp-admin part as well. Today loading faster (4 seconds or less).
    By the way: Only one of my four sites was set to infinite scrolling. After your response I changed the number of blog messages to load to 1 instead of 3 and now everything seems like it was before.
    Still strange and unsatisfactory, because before this occured everything worked fine…

  • staff-doublebassd · Staff ·

    Hi there,

    Since it is loading a bit quicker, I am not concerned that the issue that caused the slow loading is a factor, but keep and eye on it. I don’t think it is a WordPress.com issue since I was able to load it quickly on my end. It may be an issue with your internet service provider.

    Did you try and load any of the sites outside of your home (or wherever you have had the loading problems)? That may narrow the issue down to an ISP issue.

    Let me know and I can possibly do some more research on my end if the issue persists.

    Thanks!

  • Unknown's avatar
    yemrev · Member ·

    Hello,

    I will certainly keep an eye on it. Since the problem only occurred with wordpress.com pages I thought it maybe was a wordpress issue….
    Next week I will try the ‘outside my home’ experiment as I will be on a vacation by then. I will take my laptop with me then.

    Thanks again,

  • staff-doublebassd · Staff ·

    Sounds good, keep me updated!

    Also, have a nice vacation! =)

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