smtp error for email?

  • Unknown's avatar

    after I map WordPress onto my domain my email stopped working, so (email visible only to moderators and staff) can’t send out receive the way it was, but I don’t get mailer-daemon messages when I send from alternate addresses to cjspianos@ cjspianos.com.

    respond to (email visible only to moderators and staff) since my primary isn’t working.

    thank you,
    Chris

  • Unknown's avatar

    Hi there,

    I can see that you went in and were able to setup DNS records for your domain. If those records are not working, could you please reach out to your email provider and ask them what the exact MX records are which are required for their services, and I can help you get them entered in correctly?

    Thank you much!

  • Unknown's avatar

    Here’s what I have from Omnis (there’s looked like much neater columns):

    $ORIGIN cjspianos.com.
    @ 86400 IN TXT “v=spf1 include:spf.guardedhost.com ~all”
    @ 86400 IN SPF “v=spf1 include:spf.guardedhost.com ~all”
    @ 86400 IN MX 10 postoffice.omnis.com.
    @ 86400 IN A 216.239.139.105
    www 86400 IN A 216.239.139.105
    stats 86400 IN A 216.239.139.105
    http://www.stats 86400 IN A 216.239.139.105
    ftp 86400 IN A 216.239.139.105
    mail 86400 IN A 216.239.128.27
    smtp-relay 86400 IN A 216.239.128.20
    webmail 86400 IN A 216.239.128.69
    media 86400 IN A 216.239.128.36
    realmedia 86400 IN A 216.239.128.36
    quicktime 86400 IN A 216.239.128.35

  • Unknown's avatar

    I also have this information if it helps:

    View settings for Domain Name: cjspianos.com

    Site Destination:
    Full Path: /webroot/c/j/cjspi001/primary/www
    FTP Path: /primary/www

  • Unknown's avatar

    Hi there,

    I’ve gone through and anything having to do with email I have updated to what you provided me. Assuming that the records which they provided are accurate and your account is correctly setup with your email provider, your email should start working within the next 1 to 48 hours after propagation has occurred.

  • Unknown's avatar

    everything works now! thank you so much, I’ll have to post something nice to Facebook

  • Unknown's avatar

    I’m thrilled to hear it’s working!

    I hope you have a great (and email filled) weekend!

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