SMTP settings?

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  frstaylor · Member · Oct 4, 2018 at 3:47 pm

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  My website contains application forms for events but the completed forms are not being forwarded and I believe that the SMTP settings are not pointing in the right direction. how can I check this?

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  staff-zara · Staff · Oct 5, 2018 at 8:15 am

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  Hi there,

  Please share your site address for us to help with you better.

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  frstaylor · Member · Oct 5, 2018 at 9:18 am

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  http://www.cba-wessex.org.uk

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  staff-zara · Staff · Oct 5, 2018 at 9:28 am

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  It seems that your site is not hosted on WordPress.com.

  Name servers:
  ns.123-reg.co.uk 212.67.202.2
  ns2.123-reg.co.uk 62.138.132.21

  I’m not sure which plugin you used for the forms, it could be Ultimate Form Builder. If yes, it’s best to seek help from the plugin developer on their plugin support forum.

  For future self-hosted WordPress issues, please post them at the WordPress.org support forum.

  See the differences between WordPress.com and self-hosted WordPress here:

  WordPress.com vs. WordPress.org