Snow

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  sharonharvey2 · Member · Dec 13, 2012 at 7:39 pm

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  Hi, I’ve ticked the box to enable the snow falling, but I can’t see any! Why?

  The blog I need help with is: (visible only to logged in users)

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  kriot · Member · Dec 14, 2012 at 10:25 am

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  I’m able to see snow on your page.

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  kardotim · Member · Dec 14, 2012 at 11:46 am

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  Can you please try clearing out your cache?

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  sharonharvey2 · Member · Dec 15, 2012 at 4:22 pm

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  How do I do that via an iPad?

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  sharonharvey2 · Member · Dec 15, 2012 at 4:32 pm

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  And by a laptop, where would I find them

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  sharonharvey2 · Member · Dec 15, 2012 at 4:35 pm

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  Ok worked it out via the laptop, clicked something (no idea what but it worked!!) but I’m stuck with the iPad, where do I find it via safari?

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  kardotim · Member · Dec 17, 2012 at 5:33 pm

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  Sorry for the delay.

  To clear the Safari Cache on your iPad complete the following steps:

  1: Go to the Settings App on your iPad
  2: Tap the Safari sub-menu
  3: Within the Safari menu, tap the “Clear Cookies and Data” button
  4: In the pop-up window, tap “Clear”
  5: Additionally, from this screen, you can close the Safari application (if it is already running) to ensure a fresh start
  6: Double tap home button
  7: Press and hold the safari App icon, hold until the icons begin to “jiggle” and the red minus overlay presents itself
  8: Tap the red minus overlay in the top left corner of the Safari application and tap the home button

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  sharonharvey2 · Member · Dec 18, 2012 at 3:08 pm

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  A red minus doesn’t appear, maybe because that’s because you can’t delete it? So what now?

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  kardotim · Member · Dec 18, 2012 at 3:44 pm

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  That’s ok. If you re-open Safari on your iPad are you able to see the snow?

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  sharonharvey2 · Member · Dec 18, 2012 at 3:57 pm

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  Nope :(

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  kardotim · Member · Dec 18, 2012 at 4:57 pm

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  I got in touch with our mobile team and they confirmed that the snow feature doesn’t work on mobile (including iPad). Sorry for the confusion.

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  sharonharvey2 · Member · Dec 18, 2012 at 5:01 pm

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  Hiya, that’s ok, but I find that a little annoying & out of touch, surely in this day & age of technology that should work, especially on these newest forms of technology?

  Thank you to you though for your help.

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  kardotim · Member · Dec 19, 2012 at 8:44 am

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  We’ve registered your suggestion and will keep it in mind for future features and updates! Also, don’t forget the ideas forum, where you can discuss your suggestion with the WordPress.com community: https://en.forums.wordpress.com/forum/ideas

  Thank you.