Snow not showing on devices.

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  sharonharvey2 · Member · Dec 8, 2017 at 3:26 pm

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  Hi I’m using Apple devices of iPad and iPhone but I don’t see snow falling on my site. Why please?

  I thought I may have to ask on WordPress.org given I’m using apple devices but I’ve been told to ask here instead.

  Thanks.

  The page I need help with: http://Sharonharveywriter.wordpress.con

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 8, 2017 at 5:54 pm

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  Please act on all the tips here https://en.support.wordpress.com/browser-issues/ first.

  • Make sure you are running an up to date browser version found at http://browsehappy.com
  • Make sure you have both JavaScript and third party cookies enabled https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies.
  • Disable any adblocker browser add-ons and all browser extensions and adons.
  • Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  • Try using another browser.

  If you are not successful post this specific information for Staff:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

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  supernovia · Staff · Dec 8, 2017 at 5:57 pm

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  Hi @sharonharvey2, we don’t display snow on mobile devices, because it would drain the batteries too much:

  It’s the Most Wonderful Time of the Year

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  sharonharvey2 · Member · Dec 8, 2017 at 7:59 pm

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  I find that a little unfair…..I get that it may drain the battery but shouldn’t that be up to the user to decide whether they want it or not…? A lot of people now use iPads to do their work on and they are missing out.

  I think it’s a marvellous feature and like seeing it at this time of year.

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  supernovia · Staff · Dec 8, 2017 at 8:07 pm

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  Since the people it affects most would be the site viewers, not the site owners, we have opted not to display it on mobile devices. Glad you’re enjoying it on your non-mobile devices, though. Happy holidays!

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  sharonharvey2 · Member · Dec 9, 2017 at 11:50 am

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  apologies, I hadn’t looked at it from that point of view…thing is, wont it still drain a laptop battery as it would an ipad or iphone? Same thing still applies surely?

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  supernovia · Staff · Dec 11, 2017 at 5:12 pm

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  They’re quite different. Closing this thread now — Happy Holidays!