Snow on my site
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Hi Support
Early december the WordPress.com site asked if i wanted to have ‘snow falling’ on my website until 4. of January 2018, but the Snow is till fallling, how can I disable again?… it is concerning https://www.schmitto.com/The blog I need help with is: (visible only to logged in users)
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I just had a look at https://www.schmitto.com/ and the snow hasn’t stopped yet. It’s strange and shouldn’t happen.
I also see that it’s a self-hosted WordPress (WordPress.org) site. Can you visit https://www.schmitto.com/wp-admin/options-general.php to see if you still see the snow enable/disable option there? It shouldn’t be shown, but if you still see it, you can disable it there.
I am also tagging the post with “modlook” for the WordPress.com staff’s attention.
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Hi, thanks for your quick reply, and I don’t see any “snow” setting on the General setting. The snow activation was done thorugh the wordpress.com site which is connected to my site, so I never activated it at https://www.schmitto.com/wp-admin/options-general.php
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Hi there,
The snow feature has already been disabled. The most likely reason it’s still showing on your site is due to caching on your hosting provider’s end. If you flush your site’s cache with them (there should be an option in whatever control panel interface they use), it should stop snowing.
If it doesn’t, please contact Jetpack support directly, as that would indicate some problem with the Jetpack plugin on your site:
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