So Annoying and Stuck
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This is so frustrating and I want it sorted somehow. I made a poetry website I believe late into high school or right after graduating. Though at first I used it very often, I stopped really using it. At one point, fairly recently, I changed the password and for whatever reason my laptop didn’t save it. Randomly, I wanted to start changing that website and posting again. I couldn’t log in.
I remember my user easily. I don’t remember my password though I’m sure it’s some variation of two different passwords I use frequently. I have tried several, I don’t remember. The email is the biggest mystery to me because I didn’t even use it to long in last time. No idea.
Hard to log in when you don’t have your email or password. I resulted to the account recovery thing where you fill out what you know.I have plenty of proof that this account is mine. First, my name on the account is my writing name on another website I write on. That website, poetbay, on my profile– links the URL to my wordpress. Some of the same poems that exist on that wordpress are poetbay. I could post from that account and prove it’s mine.
Next, I have a linked instagram at the bottom of the wordpress. I could easily use that instagram account to prove that’s me.
When you look at my wordpresses’ “about me” you’ll see I replied to someone and gave them my email (which is stupid but I was younger then) and I have access to THAT email.
I had a twitter using the same username.
I could tell you drafts on that wordpress from me un-publishing poetry I wrote as a teen, I could explain pictures I attached as visuals to those poems.
I linked a buymeacoffee thing at the bottom, I likely could log into there and prove that’s mine.
There’s a profile picture that’s the same on my poetbay and facebook, I could take a picture of my face and prove that face is mine.
The website is mine.Unfortunately, none of that matters because I didn’t make a purchase with wordpress and I don’t have my email to find any key or code. That’s essential for them to even bother looking at the account recovery form to see if my request is valid. Even better, the support is absolutely terrible and no one has helped me or even spoke to me about this.
I am so frustrated that this poetry website I started as a teen will now forever exist and I can’t do anything about it. I can’t edit it, I can’t delete it, I can’t log in, I can’t even get help to even discuss it. If I can’t use it, I don’t want it to exist because it’s mine.
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Hi there,
If you aren’t able to provide an email from the email address with which the site was registered, a transaction ID, or the original activation link, I’m afraid we won’t be able to help you recover access to that account.
We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.
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