So frustrated

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  abodephotography · Member · Mar 5, 2016 at 3:49 pm

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  I canceled my wordpress account, received credit and was charged $299 again. Can’t find a way to talk to anyone. Page says to cancel or upgrade, click here, but only offers upgrade

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Mar 5, 2016 at 4:45 pm

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  flagged for the staff to help

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  staff-ozmodiar · Staff · Mar 5, 2016 at 5:43 pm

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  I’m seeing a purchase and refund for WordPress.com Business. I am not seeing any additional purchase. Could you have a different WordPress.com user account that purchased an upgrade?

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  abodephotography · Member · Mar 5, 2016 at 6:31 pm

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  I know – it doesn’t show another purchase on your site, however, I have a charge from wordpress on 2/7 for $299. Could be a fraudulent charge,
  shows same wordpress address, but the phone number ends in “credit” (translated in to numerals), I will contact my credit union. Thank you for responding.

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  staff-ozmodiar · Staff · Mar 5, 2016 at 8:11 pm

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  That may very well just be a strange way of displaying the refund.

  I agree with contacting your credit union, that makes the most sense at this point.

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  abodephotography · Member · Mar 6, 2016 at 3:23 am

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  Hi Josh-

  Went to credit union today. yes, it was the way it was displayed. teller said shouldn’t have been, very confusing. I was in panic mode because it was the weekend, and almost past thirty days so I was concerned about losing my money. worked out, thanks for your hep! btw- i am going to use wordpress for my website when i am ready.

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  staff-ozmodiar · Staff · Mar 6, 2016 at 4:21 am

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  Glad that it all got sorted properly.