social icons are not appearing automatically

  • Unknown's avatar
    lizahoran · Member ·

    Hi, this page [https://wordpress.com/support/menus/social-links-menu/] says the icons will appear automatically when the website is typed in — they’re not. Please see the footer of my home page lizahoran.com.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there! Those instructions are true for themes that are designed to support a social menu, and which use our services through Jetpack or WordPress.com.

    If your theme does not support that, they may have their own social menu setup. I’d check with their support first.

    Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself:
    https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

    You’ll want to create an account at https://wordpress.org/support/forums/ so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

    I hope this helps!

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