Social Icons Not Displaying

  • Unknown's avatar
    beastunshackled · Member ·

    Hello,

    I set up my site last week and added social media icons using the Jetpack social icons widget. I added Twitter, Facebook, Pinterest, and Instagram. All four icons showed up perfectly as soon as I added them.

    Yesterday, I saw that the Twitter, Facebook, and Pinterest icons had been replaced by a single grey line. The Instagram icon was the only one still visible. I have gone through numerous steps to try to resolve this, including removing and re-adding the sites and the widget and deactivating and reactivating Jetpack and every other plugin. Nothing I have tried has resolved the issue.

    Could you please let me know how I can go about fixing this? If you need any additional information to help resolve it, please let me know, and I’ll get that information to you as soon as possible. We are hoping to launch the site at the start of next week, so it would be great to have this resolved by then if possible.

    Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    slantedplanet · Member ·

    Hello @ericchisholmgmailcom,

    This forum supports sites hosted on WordPress.com, but I can suggest another forum for Jetpack support for self-hosted WordPress.org sites like yours.

    Start with this link for support for the free version of Jetpack
    https://wordpress.org/support/plugin/jetpack

    To post in this Jetpack support forum, you need a WordPress.org login. (And that login is different than your WordPress.com login.) You can create a WordPress.org login from this link:
    https://login.wordpress.org/register

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