social media share buttons not counting shares and are gray
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Yesterday my Twitter share button blanked out and no longer recorded the number of shares. Today, my Facebook share button did the same. Yesterday, I had 27 shares recorded on the FB counter. Also, I noticed the buttons have turned gray as well. How can I restore the share functions so they work properly?
Thank you.
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Thanks for posting about this!
Our developers fixed one bug earlier where the counts weren’t showing up, so that should be good now. To make sure, I checked your latest post at http://counterwar.wordpress.com/2014/02/09/rebranded-the-emerging-corporate-socialist-8-steps-to-codifying-corporate-power-under-socialism/ and I can see 27 next to Facebook.
I don’t see a count for Twitter on your latest post, but I do see counts for Twitter on other posts like this one: http://counterwar.wordpress.com/2014/02/02/a-loaded-word-problem-for-you-america-equal-opportunity-stop-all-social-programs/
Can you try clearing your browser cache to see if that sets things back to normal for you?
http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookiesRegarding the color, that’s part of an update that was made to the sharing buttons today. If you want to use colorful icons, go to Settings > Sharing and select the “Icon only” option.
This announcement post has more details if you’re interested:
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