Social media widget problem

astender2013 · Member · Apr 20, 2015 at 1:00 am
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The social media widget does not link to my linkedin or youtube accounts. Any suggestions?

The blog I need help with is: (visible only to logged in users)
musicdoc1 · Member · Apr 20, 2015 at 2:26 am
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I was unable to find a social media icons widget on https://anthonystender.wordpress.com/. Is that what you are referring to?
astender2013 · Member · Apr 20, 2015 at 3:28 am
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I took the widget down. Originally when it was up, I typed in my Linkedin and YouTube user names, per the online instructions, and the widget linked to the wrong webpages. I tried typing in the full web address, and that didn’t work either. So then I took the widget down.
musicdoc1 · Member · Apr 20, 2015 at 4:22 am
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…and the widget linked to the wrong webpages.

Which pages did it link to?
astender2013 · Member · Apr 20, 2015 at 4:54 am
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In both cases, linkedin or youtube notified me that “the user didn’t exist”.
musicdoc1 · Member · Apr 20, 2015 at 4:56 am
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I’ll tag the topic for staff attention.
pmciano · Member · Apr 21, 2015 at 4:28 pm
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@astender2013

It appears that the incorrect usernames were used for the widget in question.

Social Media Icons Widget

Can you double check those values and update the widget?

https://anthonystender.wordpress.com/wp-admin/widgets.php

If you are still having a problem, let me know, and we can take the next troubleshooting step, once I get more feedback.
astender2013 · Member · Apr 21, 2015 at 6:28 pm
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These are the two pages I am attempting to link to:

https://www.youtube.com/user/As33Films

https://www.linkedin.com/pub/anthony-stender/50/74b/104

Let me know what you figure out. It seems to be more complicated than simply inputting the username into the widget.
musicdoc1 · Member · Apr 21, 2015 at 8:57 pm
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It seems to be more complicated than simply inputting the username into the widget.

Have you tried it again? Failure to link could result due to something as simple as leaving a space before the username in a username field.
pmciano · Member · Apr 21, 2015 at 9:43 pm
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@astender2013

The URLs you provided are not valid, and the correct values will depend on the social network.

For YouTube, you need to provide the value for your Channel URL:

http://note.io/1DKuhq1

http://note.io/1GgYhNY

For LinkedIn, you will need to create a Public Profile URL (if you haven’t already):

Then, enter the value that comes after https://www.linkedin.com/in/ in the widget.

If you have additional questions, please let us know.
astender2013 · Member · Apr 22, 2015 at 2:24 am
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Now I’m really confused. Technically, I don’t have a username on LinkedIn. Instead, I log in by typing in my email address. If I enter that into the social media widget, it doesn’t find my profile. If I do an ask or google search by typing in my name and “linkedin”, it goes directly to my linkedin page.
Also, for Youtube, I do have my username typed into the social media widget. What’s curious is that if I click the youtube link on my wordpress site, it takes me to http://www.youtube.com/channel/as33films, but my webpage is actually http://www.youtube.com/user/as33films. So maybe that is something i have to update at Youtube, which I can look into. But, it still doesn’t explain how I am supposed to link with my linkedin account, which is more important to me.
Do I simply type in my username, or is there “more” that I need to enter. Or is there a bug in the widget?
astender2013 · Member · Apr 22, 2015 at 2:37 am
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I figured out the LinkedIn problem, from the links you suggested. But I can’t seem to figure out how to fix the YouTube problem, short of making a new YouTube page as some users on YouTube have discussed in their forums. I have a user page, and not a channel page.
pmciano · Member · Apr 22, 2015 at 1:14 pm
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@astender2013

I’m glad your LinkedIn issue is resolved.

For YouTube, you will need to create a channel, as I previously demonstrated.

Let us know if you have any more questions.
astender2013 · Member · Apr 22, 2015 at 4:09 pm
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Thank you very much. I finally figured out the Youtube issue as well. My channel name wasn’t obvious, because I have a “user” account, not a “channel” account, but I found a YouTube forum that explained how to find my actual channel username.
All is good now.
pmciano · Member · Apr 22, 2015 at 7:50 pm
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@astender2013

Awesome! I’m glad you were able to get things worked out.

If you have any other questions regarding WordPress.com, please let us know :-)
alguzlan · Member · Apr 25, 2015 at 2:58 pm
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It seems that wordpress design linkedin link for personal profiles, and I need to link to my company profile where is no “/in/” in the url. So, how I can override this role and remove the preset “/in/” from url.

thank you for any help. my website alguzlan.com

Note: All other social media icons are linked perfectly.
pmciano · Member · Apr 25, 2015 at 6:23 pm
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@alguzlan

At present, you can’t.

However, you can create your own social media buttons that will link to wherever you’d like:

Add Social Media Buttons to Your Sidebar or Footer

If you have additional questions, please let us know.
georgencharnes · Member · Apr 30, 2015 at 10:14 am
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I’m really disappointed that the LinkedIn social media button on the Social media icon widget is not coded properly and will not work. LinkedIn URLs start with https://www.linkedin.com/pub/ not /in/
pmciano · Member · Apr 30, 2015 at 2:07 pm
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@georgencharnes

Your feedback is appreciated.

For now, you can create your own social media buttons, with their own custom links:

http://en.support.wordpress.com/add-social-media-buttons-to-your-sidebar-or-footer/

Let us know if you have any more questions.

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