Software disabled

  • Unknown's avatar
    claudius1889 · Member ·

    A few weeks ago, without asking our opinion, you (WordPress.com) changed/modified a system that was working beautifully (I am talking about the classic editor) You imposed this new, cumbersome and disagreeable system/editor. As a result, my spelling and grammar software ‘Grammarly’, which up to then was working perfectly, stop working, in fact, it disappeared!

    Somehow your new (and unrequested) editor disabled/wipe out my very helpful assistant. English is not my first language, and although I have done very well over the years, I still feel the need for grammatical support, and ‘Grammarly’ provided it very nicely. The lady from Customer Support in ‘Grammarly’ suggested that I should go back to the classic editor of WordPress. I found that this is possible by choosing the ‘Classic’ block, however, once I did it ‘Grammarly’ did NOT come up.

    As I am typing this complaint ‘Grammarly’ is working perfectly. Why the Hell is not working in my blog?

    I hope someone will be able to help me. Thank you

  • fstat · Staff ·

    Hi there,

    Grammarly is working without issues on the new Block editor. What’s exactly the issue you’re having? Is Grammarly not picking up the mistakes? Also, what browser are you using?

  • Unknown's avatar
    claudius1889 · Member ·

    Hello. Thank you for contacting me.

    The problem is that “Grammarly” is not working on my blog “oldmasterspaintingcom.wordpress.com”. In fact, it does not even appear there, it literally DOES NOT exist. This is most curious and infuriating as “Grammarly” is working perfectly on this page at this very moment.

    I use Google Chrome and I never had a problem with it.

  • kokkieh · Staff ·

    Hi there,

    I’m afraid my colleague was mistaken in his reply to you yesterday. Grammarly does not work with the block editor. This is a known issue, and one that has to be fixed on Grammarly’s end. Their developers are aware of the issue.

    You can find the forum thread where this was discussed most recently over on WordPress.com, where the editor is made, here:

    https://wordpress.org/support/topic/gutenberg-and-grammarly/

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