Solve my importation problems please

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  yannick8549 · Member · Jan 17, 2014 at 2:12 pm

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  I still can’t import my blog. It seems the procedure has crashed but nothing is changing. I already ask for help. It’s been a week now and i really don’t know what to do to finish my importation, I can’t even restart it. I just have a message wich says to contact the support without news from you for24 hours. Please could help me to solve it, i’d really be thanksfull.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Jan 17, 2014 at 3:13 pm

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  Flagged for the staff to help

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  jackiedana · Member · Jan 17, 2014 at 6:05 pm

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  I’ve reset your importer for you, and you can try your import again at any time.

  Where is your export file coming from, and how large of a file is it?

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  sewfreshquilts · Member · Jan 17, 2014 at 6:19 pm

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  I need my importer reset, too. I guess. I tried to import my blog and it is blank. My file is 7.5 MB
  Please help.

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  jackiedana · Member · Jan 17, 2014 at 6:38 pm

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  @sewfreshquilts, I’m not seeing an import to sewfreshquilts.wordpress.com. Where is your export file coming from? Could you try it again?

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  yannick8549 · Member · Jan 21, 2014 at 1:19 pm

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  Could you help me again please. You already solve the problem for one of my blog but it still the same for the other one cupidonevenements85.wordpress.com. Could you reset the importation please ? thank you very much for your help. I don’t know why it didn’t work the first time but know it work. So I just need to restart my importation. Thank you

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  jackiedana · Member · Jan 21, 2014 at 7:20 pm

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  @yannick8549 I’m not seeing a current import in progress, but I see 24 pages at cupidonevenements49.wordpress.com. Are you still having difficulty with this?

  It appears you also need to set a front page so your home page works properly:

  Set the Homepage

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  yannick8549 · Member · Jan 22, 2014 at 1:24 pm

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  I’ve no more importation problems with cupidonevenements49.wordpress.com thank you for that. But my poblem is on my other blog cupidonevenements85.wordpress.com i have the same difficulty that the first one. Could you help me with it? could you reset the importer like you did the first time on cupidonevenement49, i think i just need the same on cupidonevenements85.wordpress.com. Thank you again for your help.

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  jackiedana · Member · Jan 22, 2014 at 5:37 pm

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  My mistake – I missed the difference in the URL.

  I’ve reset your importer for cupidonevenements85.wordpress.com for you.