some attachments rejected – File is empty — why ?

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  richardjoly · Member · Sep 23, 2015 at 7:12 pm

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  hi

  for a long time, I uploaded new contents to my blog, via email, in which I had jpg pictures

  today, all the emails are returned, with saynig the atttachments are rejected.

  I haven’t changed anyting at my end ?

  How can I correct this ?

  The blog I need help with is: (visible only to logged in users)

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  richardjoly · Member · Sep 23, 2015 at 7:36 pm

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  Even if I don’t send them inline, but as attachments, they dont upload.

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  staff-doublebassd · Staff · Sep 24, 2015 at 6:37 am

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  Hi there Richard,

  Can you provide the URL of post where the attachments were rejected?

  I would love to take a look and see if I can replicate the issue.

  For more information about Post By E-mail, please visit our support page:
  https://en.support.wordpress.com/post-by-email/#attachments

  Let me know and please also let me know if you have any questions!

  Thanks!

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  jartephius · Member · Sep 24, 2015 at 1:03 pm

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  exact same issue here:
  jeffhaynes.org

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  wisideaiot · Member · Sep 24, 2015 at 2:48 pm

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  Same thing here, wisidea.com :(

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  richardjoly · Member · Sep 24, 2015 at 5:39 pm

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  staff-doublebassd

  I deleted quite a few, as they made no sense whatsoever.

  but this one is still up

  PIRELLI CALENDAR PHOTOS DOSSIER #2 – PHOTO GALLERY

  Thanks!

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  richardjoly · Member · Sep 24, 2015 at 5:40 pm

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  This is the error message I got back for you guys.

  Your post sent by email was published but some attachments were rejected for the following reasons: – 3d87fbdf.jpg – File is empty. Please upload something more substantial. – 3d87fbef.jpg – File is empty. Please upload something more substantial.

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  richardjoly · Member · Sep 24, 2015 at 5:43 pm

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  AND this did not work either.

  Note that you can send your attachments to:
  (email visible only to moderators and staff)

  Nothing was uploaded to my MEDIA space.

  thanks.

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  kingsportpd · Member · Sep 24, 2015 at 6:39 pm

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  We are having the same problems…Any idea of when this will be fixed?

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  captainbirdseye1 · Member · Sep 24, 2015 at 10:45 pm

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  Me too…posted this way for years, all of a sudden getting this very same issue-empty posts

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  gspiridellis · Member · Sep 25, 2015 at 3:37 pm

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  Same problem… posting for years and suddenly started getting the same rejection email mentioned above.

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  staff-doublebassd · Staff · Sep 25, 2015 at 4:45 pm

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  Hey everyone,

  Yes, our internal team was in the process of working on post by e-mail improvements which caused the error many of you recently received. We apologize for the inconvenience, but It has been fixed as of a few hours ago.

  Please try posting again and let us know if there are any other problems you encounter.

  Thanks!

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  captainbirdseye1 · Member · Sep 26, 2015 at 8:18 am

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  There are no empty posts now but that’s because it now longer works at all, not accepting posts from the email address created for this purpose….

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  captainbirdseye1 · Member · Sep 26, 2015 at 8:20 am

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  Has started working again!

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  staff-doublebassd · Staff · Sep 27, 2015 at 12:29 am

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  Awesome! Great to hear!

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  jartephius · Member · Sep 28, 2015 at 12:59 pm

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  Thanks to WordPress staff for quick resolution. Much appreciated.

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  staff-doublebassd · Staff · Sep 28, 2015 at 2:24 pm

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  And thank you all for your patience!