some error showing on my site

  • Unknown's avatar
    digitalshashankchauhan · Member ·

    exactseek popup continues showing on my web pages, it tried to remove but it won’t remove from my websiet

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    Thank you for reaching out for assistance with your WordPress site. I understand that you’re experiencing issues with a popup that continues to appear on your website. However, it seems that your site is hosted through a different provider and uses the free, open-source version of WordPress software.

    As you might already know, WordPress.com offers managed hosting services, but our support capabilities are limited to the sites that are hosted directly on our platform. Since your site is hosted elsewhere, we’re unable to access your site’s backend or directly investigate the issue you’re facing. This limitation is due to the fact that we can only provide support for technical issues on websites that are hosted on WordPress.com.

    However, I’d like to share some information about our managed hosting, which might be of interest to you. WordPress.com managed hosting offers a range of features designed to provide a seamless and optimized WordPress experience, including expert support, high-performance servers, and enhanced security. You can learn more about what we offer on our managed hosting page: https://wordpress.com/hosting/

    If you’re considering moving your site to our platform, we have an easy-to-use migration plugin that can assist in transferring your content to WordPress.com. This can be a great way to take advantage of our hosting services and receive direct support from us in the future. You can find out more about this migration option here:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Lastly, since your current issue is with a site using the open-source version of WordPress, you may find valuable assistance in the community support forums dedicated to this version. The forums are a great resource where you can ask questions and receive help from a community of WordPress experts and users who are familiar with the open-source platform. Here is the address for the community support forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information is helpful and points you in the right direction for resolving your current issue and considering future hosting options.

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