Some other account purchased my plan

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  jenniferbrios · Member · Jan 15, 2023 at 12:06 am

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  I don’t know who purchased my plan so I can’t renew

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 15, 2023 at 10:08 pm

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  Hi there,

  Sites and upgrades on WordPress.com are owned by the individuals that set them up, and not by companies or other organizations.

  Please have Luke contact us here and we will be happy to walk them through the process of transferring the site and all upgrades to your control so you can administer them directly going forward.

  https://wordpress.com/help/contact

  Thanks!