Some Subscriptions Disrupted

• 

  americankennelclub · Member · Sep 10, 2013 at 3:15 pm

  • Copy link
  • Add topic to favorites

  Some people mentioned that their subscriptions have been disrupted, that they’ve been unsubscribed. We haven’t ended any subscriptions on our end, and neither have they. A resolution to this issue would be appreciated.

  Thank you,

  akcdoglovers.wordpress.com

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Sep 11, 2013 at 2:42 am

  • Copy link

  Have you checked the sticky post at the head of the forums?
  https://en.forums.wordpress.com/topic/weekly-and-daily-digest-email-subscriptions?replies=23

• 

  americankennelclub · Member · Sep 11, 2013 at 12:33 pm

  • Copy link

  The only thing that sticky post says is “we know it’s happening. no solution.” What is the actual problem causing this to happen? And when will it be fixed?

• 

  justjennifer · Member · Sep 11, 2013 at 1:29 pm

  • Copy link

  Staff have closed that sticky post with the announcement that when there is more to advise they will do so in that thread.

  Also according to them the problem exists only for daily digest and weekly digest and their suggestion is to ask readers to move to “Instant” notifications.

  Bit of a Catch-22 since followers are not receiving those notifications to see the suggestion.

  Sorry for no better news.