Somehow theme has changed?

• 

  mjcochrane · Member · Apr 24, 2017 at 9:18 am

  • Copy link
  • Add topic to favorites

  Hi there,

  woke up this morning to find out company wordpress theme has vanished replaced by some other one. How do we get the old one back? I don’t know what it is even called?

  Thanks so much

  The blog I need help with is: (visible only to logged in users)

• 

  dave2swords · Member · Apr 24, 2017 at 9:52 am

  • Copy link

  Hi there
  The current theme on http://blog.frontiersin.org/ is Pique.

  If you are logged in as the Admin user on the blog, you can change themes by following these instructions:
  https://en.support.wordpress.com/themes/#switch-themes

  I cannot see what your previous themes were, but the WordPress staff can, so i flagged this for their attention. Please be patient and someone will be along..

  dave

• 

  kokkieh · Staff · Apr 24, 2017 at 10:11 am

  • Copy link

  Hi there,

  It looks like the previous theme on your site was MH Magazine:

  https://wordpress.com/theme/mh-magazine

  The theme was changed two days ago by another admin on the site.

• 

  dave2swords · Member · Apr 24, 2017 at 10:13 am

  • Copy link

  @kokkieh – thanks!
  d

• 

  mjcochrane · Member · Apr 24, 2017 at 11:10 am

  • Copy link

  Thanks so much @kokkieh and everyone but who changed it exactly? Possible to see which admin changed it and when exactly? Would it be possible to email me this information?

• 

  justjennifer · Member · Apr 24, 2017 at 11:21 am

  • Copy link

  @mjcochrane – re: Which admin – Unless it is really necessary for the functioning of the site, you may want to consider reorganizing to have only one full administrator and changing any other admin to the Editor role.

  Here’s more on User Roles and what each role can do: https://en.support.wordpress.com/user-roles/

• 

  kokkieh · Staff · Apr 24, 2017 at 12:16 pm

  • Copy link

  The logs don’t show which admin made this particular change, but I can tell you it was made on 22 April at around 15:30 UTC.

  I want to echo what @justjennifer said above. Admins can do anything on the site, including deleting the site and inviting other admins, so the fewer admins on your site the better. Currently the site has 20 admins, including you and the user who actually owns the site.

• 

  mjcochrane · Member · Apr 24, 2017 at 1:16 pm

  • Copy link

  Okay, thanks so much everyone! Really helpful :)

• 

  kokkieh · Staff · Apr 24, 2017 at 1:29 pm

  • Copy link

  You’re very welcome :)

• 

  mjcochrane · Member · Apr 24, 2017 at 1:37 pm

  • Copy link

  Our IT guy will get in touch I think to try to understand a bit further because a flurry of issues have emerged unfortunately :(

• 

  frontiersadmin · Member · Apr 24, 2017 at 1:43 pm

  • Copy link

  Hi, I am the plan owner and we are subscribed to the Business Plan and the theme in question should be included for free with our subscription, however, when we try to apply MH Magazine, it asks us to purchase it.

  Can you shed some light on this issue please?

• 

  kokkieh · Staff · Apr 24, 2017 at 5:01 pm

  • Copy link

  @desireegalicher

  You should be able to activate that theme for free. However, I see you’ve now purchased it. A purchased theme stays yours for as long as the site exists, so you can keep on using it even if the Business Plan expires, so you can leave it as is if you prefer.

  However, if you’d prefer that I refund the theme so you can use it as free in Business, please let me know and I can try to fix that up again. It will require briefly removing the theme from your site again so I can reactivate it as part of Business.

  I see you have reduced the number of admins on the site as well. Thanks for following that advice :)