Someone accessed my account

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  ipearinco · Member · Sep 11, 2018 at 12:08 am

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  Someone had acccessed my account with out my knowledge or consent I know who it is but know one can help me out

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Sep 11, 2018 at 12:37 pm

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  Hi there, if you believe that somebody has compromised your account, changing your password is the best thing to do. Ensure it’s a secure password: https://en.support.wordpress.com/selecting-a-strong-password/

  I’d also suggest highly recommend using 2 Step Verification: https://en.support.wordpress.com/security/two-step-authentication/

  This will help keep your account very secure. However, in terms of this incident, I’ve tagged staff as they’ll be able to check if there was any suspicious activity on your account.

  Lastly, are you referring to http://www.ipearinc.com/ being compromised? That site is owned by GoDaddy, and it’s probably best to contact them if you’re concerned about that website being hacked. This forum can only help as far as your WordPress.com account.

  Hope this helps!

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  thesacredpath · Member · Sep 12, 2018 at 3:27 am

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  Hi @ipearinco, I see two self-hosted sites associated with your username. If you know, did the person access the site through your Jetpack connection via WordPress.com, or did they access it directly by using the site’s login page, http://www.ipearinc.com/wp-login.php ?

  As suggested, I would definitely suggest changing your password on both your WordPress.com account and also on your self-hosted WordPress sites, and make sure they are strong passwords that are not easy to crack.