someone elseis using my "domain" and no one can get to our web site

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  trailsendvc · Member · Oct 28, 2011 at 11:22 pm

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  Some one else started using our domain name and nobody can get to our web site.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 28, 2011 at 11:23 pm

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  Did you purchase your domain name from WordPress.com ?

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  trailsendvc · Member · Oct 28, 2011 at 11:26 pm

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  we purchased it from wordpress and just renewed it also

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  raincoaster · Member · Oct 28, 2011 at 11:29 pm

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  This website? http://trailsendvc.wordpress.com/

  Obviously you can log in, so change your password.

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  thesacredpath · Member · Oct 28, 2011 at 11:29 pm

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  Your domain name expired yesterday, the 27th according to a whois search.

  Expiration date: 27 Oct 2011 18:38:00

  You need to contact your domain registrar and get it renewed and then reset the DNS records to point back to wordpress.com.

  It says: Registrar: ENOM, INC.

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  auxclass · Member · Oct 28, 2011 at 11:31 pm

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  Did you remember to renew the domain name? It looks like you old domain has been squatted on with a registration of yesterday- who was the registrar? It looks like you have domain mapping in place – you might want to turn that off while you straighten this out and notify your members there is a problem with the domain name.

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  thesacredpath · Member · Oct 28, 2011 at 11:32 pm

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  I think they are talking about this URL: http://trailsendvc.com/ .

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  trailsendvc · Member · Oct 28, 2011 at 11:32 pm

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  what would changing our password have to do with someone else using our domain?

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  auxclass · Member · Oct 28, 2011 at 11:33 pm

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  Your domain expired and the registrar changed the name servers to not point to WordPress.COM

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  thesacredpath · Member · Oct 28, 2011 at 11:34 pm

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  Someone else isn’t using your domain. You let the registration expire.

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  timethief · Member · Oct 28, 2011 at 11:37 pm

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  You no longer own the domain name because you did not renew it before it expired.

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  auxclass · Member · Oct 28, 2011 at 11:43 pm

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  PS – Domain Mapping and Domain Name Registration are two different things – both are required for your site to work properly – depending on how long your domain name has been expired you might be able to get it out of “redemption” from the registrar (costs extra) –

  when you renewed things did you do just the Domain Mapping and not the Domain Name Registration??

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  thesacredpath · Member · Oct 28, 2011 at 11:47 pm

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  It’s only a day and most registrars will not start charging the extra fee till 14 days after expiration.

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  trailsendvc · Member · Oct 29, 2011 at 12:19 am

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  Thanks for your help.. I’ll try and get this figured out…