someone hack my account and change a few things

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  skytrini · Member · Nov 10, 2021 at 3:43 am

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  someone hack my account and change a few things now my customers can not log in

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amirudra789 · Member · Nov 10, 2021 at 4:31 am

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  Hello there!

  Thanks for reaching out :) 

  Could you please share your site URL in question, so we can take a closer look and help.

  Also please note that, here in this forum we only provide support for site’s that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there. 

  You can learn more about the difference between WordPress.com and WordPress.org here:

  https://wordpress.com/com-vs-org/

  Regards:

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  staff-blorbo · Staff · Nov 10, 2021 at 6:53 pm

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  I don’t see any WordPress.com sites under your account here, and I don’t see any suspicious activity on your account since it was created just 2 days ago either.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/