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Forums / someone is hacking my site?

someone is hacking my site?

  • Unknown's avatar
    animalart2 · Member · Feb 18, 2021 at 4:37 pm
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    I wrongly made another account so i created completely different site, 2 people gave ‘like’ so i visited his blog then found that person uses my email add and my site as his contact. so i made the site password access. then my account was closed (i did not do it). but strangely my protected page is still alive.

    So i visited that person’s site then found my another email address and another site i created was on his contact. so spooky. what is happening with my sites? I of course did not show my email address. i feel my site was hacked or anyway violated. i want to get rid of all those.

  • Unknown's avatar
    helper-heroponriki · Member · Feb 18, 2021 at 5:39 pm
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    Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise. Thank you!

  • Unknown's avatar
    animalart2 · Member · Feb 18, 2021 at 5:51 pm
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    This is my site, saying the account was closed, which I did not:
    https://myfavourite2014.wordpress.com/2021/01/22/welcome-to-norikos-world/

    the email address I registered with this site (could not access to the old one at the time) was : (email visible only to moderators and staff)
    the person put this address before my account was closed. The person now showing my current email address.

    I was shocked and panicked and I took screen shot of the web or blog who uses my mail add. and site link. if i can send you the screen shot on word doc. i will do.

  • Unknown's avatar
    supernovia · Staff · Feb 18, 2021 at 8:05 pm
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    Here’s what I’d recommend. Since you can access the affected site:

    1 – Delete the post you did not add, via https://wordpress.com/posts . Or if you did add it but did not password protect it, please edit the post to remove password protection

    2 – Update your password, and consider updating your email password in case someone has access to that

    3 – If you are using computers that anyone else can access (like at school or a cafe, or even computers shared by a roomate) please be sure to log out every time you access them. If needed, we can remotely log your account out of any current sessions. Please let us know.

    The person now showing my current email address.

    Can you clarify where you’re seeing that? Also, do you know that person?

    And yeah the screenshot might help, too. You can upload it to your media library, then update us here.

  • Unknown's avatar
    helper-heroponriki · Member · Feb 18, 2021 at 8:06 pm
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    I’m not sure what you’re referring to. The site you linked to, the account which owns it, and the account attached to that email address have never been closed.

    If you do not recall the password for that account, we have some options for you at https://wordpress.com/support/account-recovery/

  • Unknown's avatar
    animalart2 · Member · Feb 18, 2021 at 8:24 pm
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    that site I referred to says ‘the account was closed’ if I tried to login. I do keep my password so I know it. Until I found this problem and made one page only publicised with password protection, I was able to access to it. Now I can not.

    This current contacting site is initial one in non-English but the person got the email address from this site as well. I have not closed this account.

    I can not access the affected one. that is why I do not know what to do with the protected one page. And i do not know the person, he seemed liked my pages so i visited him. i had another person gave me liked who was genuine but after this spooky incident i did not see it.

  • Unknown's avatar
    animalart2 · Member · Feb 18, 2021 at 8:38 pm
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    Hi talavernon, thank you for your assistance. yes I see my site link and my email address .. is it the contact page, to say i want to contact?? So is it for me to contact this person? that is why all the information automatically appears on his contact page??

    Oh my god, if so, I am so sorry!! I thought if I want to contact the person, then I use all those information!! I am so sorry about my ignorance! and thank you so much for pointing it out, talavernon!!

  • Unknown's avatar
    animalart2 · Member · Feb 18, 2021 at 8:50 pm
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    Supernovia thank you for your advice as well, and I have already uploaded screen shot, but it seems like my ignorance. I was truly scared off of WordPress when I saw my info there. So on contact form my own info automatically appear on the page?? it is anyway a bit spooky though.

    Thank you so much for your help! and sincere apologies! I tried my password, and tried to change one but i do not have enough information to do that. never mind, as long as it is safe, i can leave it.

  • Unknown's avatar
    supernovia · Staff · Feb 18, 2021 at 8:59 pm
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    Excellent sleuthing, @talavernon — I’ve seen people worried about that but didn’t understand that was the case here.

    And yeah, @animalart2, it does sound like you’re safe. While the topic is on your mind, it might not hurt to check out our account security article. We aim to keep the sites safe, so this offers tips on keeping your personal info safe and secure as well:
    https://wordpress.com/support/security/

    Cheers, all :)

  • Unknown's avatar
    myfavourite2020 · Member · Feb 18, 2021 at 9:03 pm
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    Thank you again talavernon!

    And thank you csonnek and supernovia, strangely now i can log in to the site with even auto filled password. before even i could not login with any pass, including auto pass and said the account was closed, I struggled a few days. Has anyone fixed it, I wonder…. anyway thank you so much for all your help!!

  • The topic ‘someone is hacking my site?’ is closed to new replies.

Tags

  • account hacked
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 9 replies
  • Last activity 5 years
  • Latest reply from animalart2

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