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Forums / Someone logged in through my e-mail account.

Someone logged in through my e-mail account.

  • Unknown's avatar
    awmaynard802 · Member · Sep 13, 2018 at 12:41 pm
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    Like i said in the Subject, someone tried to login thru my email. I don’t like someone getting into my account without my permission, if it’s e-mail or something else, i still don’t like anyone to access my account w/o my permission.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-zara · Staff · Sep 14, 2018 at 2:05 am
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    Hi there,

    Please share more details on how you found out about this unauthorized access to your account. Also, please confirm if the site you’re reporting is amrapoetry2.wordpress.com as the site hasn’t been updated since March 2017.

  • Unknown's avatar
    awmaynard802 · Member · Sep 14, 2018 at 12:29 pm
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    I really don’t know. I received an e-mail yesterday somebody had logged into my WordPress account with an old e-mail. When i opened it, it didn’t give me any information that would be useful . It did give me a site, n’ when i opened that link, it didn’t give me information useful enough to do anything with.

  • Unknown's avatar
    staff-zara · Staff · Sep 14, 2018 at 12:38 pm
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    A modlook tag has been added for this topic so a staff will take a look at this to advise you further. It’ll be good to keep that email just in case you may need to forward it to the staff for further verification or investigation.

    Thank you for your patience.

  • Unknown's avatar
    staartmees · Member · Sep 14, 2018 at 12:54 pm
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    I would immediately change my password to a save and strong password, https://en.support.wordpress.com/security/#choose-a-strong-password.
    Also I would activate two-step Two Step Authentication, https://en.support.wordpress.com/security/two-step-authentication/

  • Unknown's avatar
    justjennifer · Member · Sep 14, 2018 at 1:06 pm
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    I received an e-mail yesterday somebody had logged into my WordPress account with an old e-mail.

    Is that a different email address than the one currently associated with your account?

    Regardless, can you please add that old email address here so that Staff can look into this. Type it normally and it will be redacted from public view like this (email visible only to moderators and staff), but Staff will still be able to see it.

  • Unknown's avatar
    supernovia · Staff · Sep 15, 2018 at 12:54 am
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    @awmaynard802, I can see someone logged in via email. Here’s what to do:

    – Secure your email address, or change it to one other people don’t have access to:
    https://wordpress.com/me/account

    – Enable 2FA. This will disable logins via email.

    – Change your password for good measure.

    – Ensure your backup address and phone number are secure, up to date, and not accessible to others.

  • The topic ‘Someone logged in through my e-mail account.’ is closed to new replies.

Tags

  • account security
  • security
  • wpcomhelp

About this topic

  • In: Support
  • 5 participants
  • 6 replies
  • Last activity 7 years
  • Latest reply from awmaynard802

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