Someone was helping me

• 

  thesweetlifeofcandy030218 · Member · Oct 3, 2019 at 9:50 pm

  • Copy link
  • Add topic to favorites

  Avind singh?

• 

  supernovia · Staff · Oct 3, 2019 at 11:17 pm

  • Copy link

  @thesweetlifeofcandy030218 it looks like you need help accessing your site.

  First, can you log out, and then try logging in using the email address you used to create the site? It’s not the same account that you’re logged into now.

  If that doesn’t work, can you try this?

  Find your an ID from a previous payment:
  https://en.support.wordpress.com/transaction-id/#if-you-dont-have-access-to-the-receipt

  Log out

  Then go to this link:
  https://wordpress.com/wp-login.php?action=recovery

  Fill in all of the details you have. Our account recovery team can help you from there. If you have trouble filling out the form, you can email passwordhelp@wordpress.com — but please do be sure to add all of the information you had put in the form (the original email if possible, a link to the site, and the transaction ID.)

  I hope this helps!