Something blocking my replies to WP helpers
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Hello, I just tried submitting this reply to @Kokkieh and @JustJennifer — several tries, and it failed to appear …
@Kokkieh and @JustJennifer,This is my first chance in a chaotic week for clear thinking about Kokkieh’s reply — admirably comprehensive, because it covered all the points I raised, but it does not address the particular problems. Misunderstanding is the likely culprit.
POSSIBLE EXPLANATION FOR FAILURE OF MOBILE RESPONSIVENESS
No upgrade on your site can have any effect on the mobile responsiveness of the site whatsoever. That’s something that’s built into your theme, and the only way to override it is by adding non-responsive custom CSS in the Customizer.
It does appear that your site might be affected by a known issue where some ads displayed on the site are preventing it from loading correctly.
I didn’t say that the upgrade affected mobile responsiveness, but was wondering whether your WP billing popup’s mistaken impression that I owed WP money could have led your system to block some of my features/services (for instance, responsiveness). … In the absence of an automated explanation for the change in responsiveness — from your system — I was doing my best to speculate about possible causes.
ADVERTISING THAT WAS BLOCKED WITHOUT A NO ADS UPGRADE
It does appear that your site might be affected by a known issue where some ads displayed on the site are preventing it from loading correctly.
… AND …
You don’t own a plan or a legacy No Ads upgrade, so we have always been displaying ads on your site to logged out visitors. We generally don’t show them while you’re logged in, though, so you may not have seen them before.
About advertisements on the mobile version of the site. Starting with your last sentence in my second quotation, it is impossible that I ‘may not have seen them before’. This is because I have never been logged in while checking the mobile version of my site, for at least a year. For security reasons — and to help me isolate problems in troubleshooting — I have deliberately refrained from connecting my chief mobile device to WP Admin.
So your answer might be correct for other users, but could not apply in my case. This suggests that something other than the ‘known issue’ related to advertisements was interfering with the loading of my site on mobile phones. Its effect was that the custom header, fonts, and custom background colour all loaded correctly — but without any text or pictures. … In other words, something in your system appears to have severed the connection between the features of my custom design and the content of my posts.
The only answer I can think of to the question of why there were either very few or no ads on my site — other than beneath the text of each post, from time to time — is that a few years ago, I complained about ugly ads interfering with the ‘look and feel’ of my site. I believe that the kind Happiness Engineer assisting me at the time saw my point and could have done something to block advertisements.
Some sites with a more generic look, and in which the imagery is relatively unimportant, can accommodate advertisements easily. Mine is virtually destroyed by them. Thank you so much for the adjustment you made to the mobile version while the bug you mentioned is being eliminated.
So, to summarise: until my 10 April post about the YouTube shooter, the mobile version of my site was loading normally on mobile devices — in my visits to the site on those devices, while logged out of WP Admin. I would like that responsiveness restored, please.
THE AMP VERSION OF THE MOBILE DESIGN
@JustJennifer said:You can turn off AMP in your site following the instructions in that guide, but be aware that Google is now rolling out “mobile-first” indexing. https://webmasters.googleblog.com/2018/03/rolling-out-mobile-first-indexing.html
When I went to the AMP options page in Settings/Traffic, I found that my theme does not even allow me to restore just my site’s custom colours — red and cream — in its AMP version.
Also, by following that interesting Googleblog link you sent me about ‘mobile-first’ indexing, I saw that although Google will be favouring mobile versions of sites in its indexing, it is going to prefer non-AMP responsiveness to AMP versions.
Given that my non-AMP version with its colours and fonts, etc., was perfectly responsive on 9 April, could you please restore the settings on that date? … I would do the job myself, if I only knew how.
ROBOTS.TXT
@PedalingPanda — the first person to help me on this forum in this round of troubleshooting — gave me a link for digging into what seems to have gone wrong with the updating of my site in search engines. The answer from the Google Console — in a test of ‘mobile-friendliness’ — is that a ‘user agent’ is blocking search engine crawlers from indexing the site.I have tried to find the page with the line of code blocking access but with no success. @Kokkieh and @JustJennifer, please would you look into this and make the necessary change — or send me idiot-proof instructions for helping myself?
Looking forward to your replies —
pG
The blog I need help with is: (visible only to logged in users)
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I’ll go ahead and close this duplicate thread in order to keep all support in one place. For follow up, please go to https://en.forums.wordpress.com/topic/pinboard-mobile-theme-is-not-loading/
Cheers.
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