Something went wrong with my login credentials

  • Unknown's avatar
    lppmonteiro · Member ·

    Hi there.
    So this is kind of embarrassing but it happened.

    I was creating my website installing the theme, plug-ins and all and suddenly wordpress said something about restarting and it asked me to do my login again.
    So I did it.

    website: https://opedromonteiro.pt/wp-login.php
    user ID: [redacted]
    Password: [redacted]

    Then this appeared: ‘ERROR: Invalid email address. Lost your password?’

    So I clicked in the ‘Lost your password’ link and then it redirected me to this link: https://opedromonteiro.pt/my-account/lost-password/

    This message appeared: ‘Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.’

    I entered my e-mail adress (email visible only to moderators and staff) and clicked in reset password and then this error message appeared: ‘Invalid username or email.’

    My hands are tied and I don’t know what to do anymore.

    What are your suggestions? Please help me.

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Looks like you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

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