Something wrong with "add media"??

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  sassyceliac · Member · Dec 14, 2011 at 2:26 am

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  Trying to add a pic to one of my posts (which I have done several times in the past), but when I click on “add media”, the screen darkens, but the pop-up screen doesn’t appear…anyone else having problems adding images right now?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 14, 2011 at 3:02 am

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  Hello there,
  1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems.

  2. Are you using http:// or https:// see http://en.support.wordpress.com/https/

  3.Which browser and version of it are you using?

  4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  5. Is your browser version up to date? You can upgrade any browser version here. http://browsehappy.com/

  6. Do you have third party cookies enabled?

  7. Do you have JavaScript enabled? http://www.google.com/adsense/support/bin/answer.py?answer=12654

  8. Do you have another browser you can try?

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  sassyceliac · Member · Dec 15, 2011 at 5:59 am

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  Hmm yeah it worked with IE but not google chrome…why would that be?

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  raincoaster · Member · Dec 15, 2011 at 6:05 am

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  THere are some issues with the latest changes of WP and Chrome. Staff will be working on them.

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  sassyceliac · Member · Dec 15, 2011 at 7:56 am

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  Thank yOu!!