"Sorry, an unexpected error occurred"
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Hello, every time I try to switch to a premium plan for my site I get this error that comes back: “Sorry, an unexpected error occurred”. This makes it impossible for me to finalize the purchase and subscribe to premium plan. And this for several days.
The address of the blog concerned is https://pulseandsmart.wordpress.com/
The blog I need help with is: (visible only to logged in users)
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Sorry to hear it! I am not seeing any errors on this end that would stop you from purchasing.
Would you mind starting once more from this direct link?
https://wordpress.com/checkout/pulseandsmart.wordpress.com/premiumIf you see the error again, let us know which page were are on right before the error appears.
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I tried again using the link you sent me. But the error persists.
This is the page where I was before the error appeared.
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Hi there,
I cleared your cart, can you please clear your browser’s cache and try purchasing the plan again? Here’s how to clear the cache:
If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!
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That’s nice to hear! If you need more help you can start a chat session with our support team at https://wordpress.com/help/contact
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