Sorry but custom URL is already mapped to a WordPress.com blog.
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Hi Guys,
I created an blog account (icanawards.wordpress.com) and tried to map it to my icanawards.co.uk domain. This worked fine but then we have been ‘tinkering’ shall we say, we since have deleted the site and need to release the mapping to be able to re-link.
The blog page I need assistance with is icanawards.wordpress.com – of which is now deleted.
Please can you help?
Regards
Ash Clark -
Have you read this support doc? https://en.support.wordpress.com/delete-site/
When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi @icanawardsadmin, she added it for you and we’re here to help! :)
I did a little digging.. you’ve actually got two accounts now for some reason, one with a deleted site (and an upgrade) and then this one. Would you mind if we contact you at the other account’s email address? I think that’ll be the best way to work this out.
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Yes, just in case you did not add it I did it for you. Please be patient while waiting in the queue for Staff help.
P.S. In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL.
However, it seems you may have deleted the underlying .wordpress.com blog URL and that’s why I provided this link for you https://en.support.wordpress.com/delete-site/
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Hi there, thanks for coming to the rescue. The only problem is I don’t have any link to that site now. It was a colleauge of mine who has deleted it, as he had his own site linked to his account.
We wanted to keep them seperate. So he has deleted the icanawards.wordpress.com today, and this has taken the link icanawards.co.uk mapping at the same time.
The account that has the mapping to: http://www.waynesablesproject.co.uk/ is correct and needs leaving in tact.
Hope this makes sense?
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No worries, @timethief :)
@icanawardsadmin, it looks like they just forgot to remove the mapping subscription before deleting. I’ve taken care of that. Do you want to try again?
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Hi – that has worked great.
Thank you so much for your fast response and support.
Regards
Ash Clark
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