Sorry but "domainname.ie" has not been registered yet therefore cannot be mapp

roisinandbrian · Member · Oct 18, 2015 at 4:57 am
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Hi Everyone,

We own the domain: http://www.roisinandbrian.ie and have tried to map it to our wordpress site. But keep on getting the message: Sorry but roisinandbrian.ie has not been registered yet therefore cannot be mapped.

Can anyone help with this?

The blog I need help with is: (visible only to logged in users)
harishankerr · Member · Oct 18, 2015 at 9:24 am
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Hi there,

Did you follow the steps mentioned in this link to map your domain to WordPress.com?
https://en.support.wordpress.com/map-existing-domain/

I checked your domain – roisinandbrian.ie, and it seems that you have not completed an important step in the process – i.e. changing nameservers to the default addresses of WordPress.com to enable domain mapping. After purchasing domain mapping, you need to point the domain you own to your WordPress.com and this can be done by changing the values of your domain nameservers.

To update the nameservers of your domain, you should log in to the control panel of your domain registrar (Hosting Ireland), and update your nameservers to the following values:
```
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM
```
In case you need further support, these links should guide you:
http://clients.hostingireland.ie/knowledgebase/2231/DNS-Record-and-Nameserver-Amendments.html
http://clients.hostingireland.ie/knowledgebase.php?action=displayarticle&id=2206

Hope this helps. :)

– Hari.
roisinandbrian · Member · Oct 18, 2015 at 9:33 am
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Hi hair,

Thanks so much for your help.

Unfortunately, yes I did follow those steps.
And it is still not working….

Any ideas?

Thanks,
harishankerr · Member · Oct 18, 2015 at 9:50 am
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@roisinandbrian

So – you purchased domain mapping from WordPress.com and you’re still facing the issue – correct?

Also, are you sure you updated the nameservers in your domain control panel? The reason why I asked is because I checked your domain and it seems the nameservers have not yet been updated.

Also, roisinandbrian.ie redirects to the default parking page of your web host, for me.

You can see for yourself in this screenshot:
http://imgur.com/6jPSDp9
http://imgur.com/JU9HCM0

So, if you’ve followed all the steps in the domain mapping purchase part, please change your nameservers by logging in to your domain registrar’s control panel at http://clients.hostingireland.ie/

There, click ‘Manage Domains’ -> ‘View Details’ of the domain details you want to edit roisinandbrian.ie. Click ‘DNS Management’ then, and you’ll find the current DNS records of your domain. There, you’ll find three fields under ‘NS’ (nameservers). The default values would be:
```
ns1.webhostingireland.ie
ns2.webhostingireland.ie
ns3.webhostingireland.ie
```
You’ll have to change it to:
```
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COM
```
This link should answer any further questions.
http://clients.hostingireland.ie/knowledgebase.php?action=displayarticle&id=2206

Once this procedure is done, your domain mapping should start working. :)

– Hari.
roisinandbrian · Member · Oct 18, 2015 at 10:04 am
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Thanks for your reply again Hari,

Please see the below script I got when trying to change the name servers on hostingireland:

Changing nameservers: While checking Nameserver hostname for nameserver: NS1.WORDPRESS.COM for domain: roisinandbrian.ie NS1.WORDPRESS.COM is not authoritative for zone roisinandbrian.ie. While checking Nameserver hostname for nameserver: NS2.WORDPRESS.COM for domain: roisinandbrian.ie NS2.WORDPRESS.COM is not authoritative for zone roisinandbrian.ie. While checking Nameserver hostname for nameserver: NS3.WORDPRESS.COM for domain: roisinandbrian.ie NS3.WORDPRESS.COM is not authoritative for zone roisinandbrian.ie.

And then when I try to map domain on wordpress:
“Sorry but roisinandbrian.ie has not been registered yet therefore cannot be mapped.”

I’m really confused!

Thanks so much for your help!
harishankerr · Member · Oct 18, 2015 at 10:19 am
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Hi,

Just found out that a few people who were trying to map .ie domains are facing similar issues recently. I’ve tagged this post for staff assistance. A WordPress.com staff member will soon be here to assist you.
roisinandbrian · Member · Oct 18, 2015 at 10:20 am
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Thank you very much! :)
roisinandbrian · Member · Oct 20, 2015 at 9:25 am
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modlook

No idea how to tag mods in this, but no-one has helped so far and I’m really desperate to get this fixed!

Can anyone help please?

Thanks! :)
harishankerr · Member · Oct 20, 2015 at 9:42 am
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Hi,

Apologies for the inconvenience. I had tagged this post for staff assistance myself. I’m sure somebody will be here to resolve your issue asap.

In the meantime, I’ll look for workarounds (if any). Shall get back to you as soon as I find something.

Apologies once again.

– Hari.
galois · Member · Oct 20, 2015 at 9:54 am
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The main thread about this issue is here:
https://en.forums.wordpress.com/topic/domain-mapping-problem-67/page/2?replies=38
roisinandbrian · Member · Oct 20, 2015 at 9:59 am
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Thanks galois,

My domain isn’t newly registered however and it’s become urgent that I get it up and running. Is there any way to escalate at all?

I’ve posted in this thread also if someone doesn’t pick up here….

fingers crossed!

Thanks,
helper-brucea · Member · Oct 21, 2015 at 8:27 pm
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Hello – I’ve sent you an email to assist you with getting this resolved. Please let me know if you do not receive it.

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