Sorry but simon.buchanan.id.au has not been registered yet therefore cannot be mapped

• 

  buchanansimon · Member · Jan 3, 2016 at 3:49 am

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  Hello,

  I’d like to point the subdomain simon.buchanan.id.au at buchanansimon.wordpress.com

  Per the instructions at https://en.support.wordpress.com/map-subdomain/#instructions-for-mapping-subdomains I have created the following CNAME in the buchanan.id.au DNS:
  simon.buchanan.id.au CNAME buchanansimon.wordpress.com TTL: 3600

  However when I try to map the domain via https://wordpress.com/domains/add/mapping/buchanansimon.wordpress.com I receive the error:
  Sorry but simon.buchanan.id.au has not been registered yet therefore cannot be mapped.

  Can you please help?

  Thanks!
  Simon

• 

  auxclass · Member · Jan 3, 2016 at 3:52 am

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  sometimes the staff need to help a bit with extensions like yours – I have flagged this for the staff to help – but it is a holiday period and a bit backed up with help requests

• 

  supernovia · Staff · Jan 5, 2016 at 3:21 am

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  @buchanansimon, I’ve added mapping for you. You’ll just need to pay for the upgrade here by clicking Renew:
  https://wordpress.com/my-upgrades

  And if you need any more tips getting started, we have some here:
  https://en.support.wordpress.com/start/

  Cheers! And thanks @auxclass :)