Sorry, you are not allowed to access this page.

  • Unknown's avatar
    astrobiologic · Member ·

    Hello, I went to delete 700 images at once, and it gave me an error.

    Now I can’t access “Sorry, you are not allowed to access this page.”

    I have deleted all plugins, reinstalled template, but I still cannot access.

    The log errors are:

    [01-Oct-2021 01:42:46 UTC] WordPress database error Commands out of sync; you can't run this command now for query UPDATEwp_optionsSEToption_value= 'a:0:{}' WHEREoption_name` = ‘_transient_jetpack_autoloader_plugin_paths’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, AutomatticJetpackAutoloaderjp7853afa8732e39f60cfddd564b056bf1Shutdown_Handler->__invoke, AutomatticJetpackAutoloaderjp7853afa8732e39f60cfddd564b056bf1Plugins_Handler->cache_plugins, set_transient, update_option, QM_DB->query

    [01-Oct-2021 01:46:00 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT umeta_id FROM wp_usermeta WHERE meta_key = ‘wp_yoast_notifications’ AND user_id = 4 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Yoast_Notification_Center->update_storage, Yoast_Notification_Center->remove_storage, delete_user_option, delete_user_meta, delete_metadata, QM_DB->query`

  • fstat · Staff ·

    Hi there,

    To get help with your site you need to post in the WordPress.org support forums:

    https://wordpress.org/support/forums/

    The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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