Soundcheck
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Hi,
Trying to remove the soundcheck upgrade from my account, but it does not seem to be possible. What am I supposed to do?
Br
Mari
The blog I need help with is: (visible only to logged in users)
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Hi,
Please refer the below support doc. regarding removing upgrades.
https://en.support.wordpress.com/manage-purchases/Thank you.
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Thank you for the reply.
Saw that doc. and there is no options for canceling the purchase. I want to delete this website, but i cannot do so until this upgrade is gone. The doc tells me to contact support if it is not possible to remove.
Br
Mari
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Hi again,
Premium themes must be removed by Staff for you to delete your site contents.
I am tagging this question with the modlook tag on the Tags section of the sidebar. So this thread gets the staffs attention.
Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question.
You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.
Thank you.
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Hi there,
I can remove the theme for you, but you own the theme indefinitely – so I would recommend you to set your site to private in case you ever want to use the theme again for another site.
Otherwise, I’d be happy to remove the theme for you so you can proceed with the deletion of the site.
Let me know, thanks!
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