Space being used and available space is open, but I can't enter anything. Please

  • Unknown's avatar

    I’m using 15.4 MB and I have 13 GB, but I can’t enter any more material, articles or photos.? Please call me at 208-523-1545

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    We don’t have a phone number, but I’m confident that I can help you out!

    Can you tell me the size of the file you’re trying to upload? We have a maximum upload size of about 1GB. If your file is 1GB or larger, you won’t be able to upload it to your WordPress.com site.

    Let me know how I can help further!

  • Unknown's avatar

    The file is only 45KB and should load. It’s trlling ne I’m only using 15.4 MG and I have 13 GB available. So I don’t know why I can’t get anything loaded.

  • Unknown's avatar

    Okay! We also restrict the type of files you can upload. You can upload files with the following extensions:

    jpg, jpeg, png, gif, pdf, doc, ppt, odt, pptx, docx, pps, ppsx, xls, xlsx, key, mp3, m4a, wav, ogg, zip

    Anything not on that list will not be uploaded. What file extension is the document you’re uploading?

  • Unknown's avatar

    It’s a simple word doc. If I’m only using 15.4MB I don’t know why I can’t get anything loaded.

  • Unknown's avatar

    Thanks for the information! I want to get you sorted out and uploading again as quickly as possible.

    Do you get an error message when you try to upload new media?

  • The topic ‘Space being used and available space is open, but I can't enter anything. Please’ is closed to new replies.