Space Upgrade

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  chloehenderson · Member · Oct 19, 2016 at 9:01 pm

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  In the past I have bought one-off space upgrades to be able to upload more images to my blog. Now, I can only seem to find plan upgrades which I don’t want. I don’t see the point in paying for added things I don’t want, all I want to do is buy a space upgrade to upload more images. Where do I find the page to do this?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 19, 2016 at 9:08 pm

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  Individual upgrades were discontinued dome time ago now. Has your expired?

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  timethief · Member · Oct 19, 2016 at 9:09 pm

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  oops! I meant to type yours.

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  chloehenderson · Member · Oct 19, 2016 at 9:15 pm

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  Yeah, it just expired.
  That’s really frustrating. I don’t want to pay lots of money for “features” I don’t want… and I really don’t want to have to move to another host platform, because I like wordpress… but if I can’t upload more images without forking out lots of cash I might have to :(

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  timethief · Member · Oct 19, 2016 at 9:16 pm

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  I’m sorry but I cannot help. You need to purchase a plan.

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  chloehenderson · Member · Oct 19, 2016 at 9:19 pm

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  Okay, thanks for responding.
  With the plans, are the space upgrades every month, ie. 3gb for the personal plan each month, or is that for the whole year?!

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  timethief · Member · Oct 19, 2016 at 9:20 pm

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  There are no monthly payment plans. We are billed annually and must pay up front at the time of purchase.

  See https://wordpress.com/pricing/

  Note that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed.

  We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/

  Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
  https://en.support.wordpress.com/my-upgrades/

  Your billing history will be at Dashboard > Store > Billing History
  https://en.support.wordpress.com/billing-history/

  Your only options for payment are found here http://en.support.wordpress.com/payment/

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  staff-zinnia · Staff · Oct 20, 2016 at 2:10 pm

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  Hello @chloehenderson –

  I’ve sent an email your way. Please let me know if you have not received it.