Space upgrade already done in Oct, yet receiving message that I need to upgrade

  • Unknown's avatar
    thedogwalkinggardener · Member ·

    I’d increased my space upgrade in October, to 13. GB, yet this morning I was posting pictures and saw the message that I need to upgrade my space. I see that I’ve used 6.7 GB , which is 52% of the total of 13.Gb. So why am I getting the message that I’ve used 2.6GB of the 3.GB upload?
    Also, can I clear away (delete or store?) photos that I’ve posted from a few years ago … to increase my space for future photos??) thank you

    The blog I need help with is: (visible only to logged in users)

  • kathrynwp · Staff ·

    Hi there – it looks like your space upgrade was purchased for the site thedogwalkinggardener.wordpress.com – not mylifeisreallyinthegarden.wordpress.com.

    Would you mind double-checking on which site were you seeing the warning about running out of space?

    Also, can I clear away (delete or store?) photos that I’ve posted from a few years ago … to increase my space for future photos??)

    You can delete photos through the Media Library – here are some instructions.

  • Unknown's avatar
    thedogwalkinggardener · Member ·

    hi .. for the “my life is really in the garden .. ok, thanks, I didn’t realize that I should have upgraded it for that one .. as I don’t blog on the DWG anymore … is there a way to transfer the update to my current one? Or should I just update this one?

    and thank you for the guide to deleting photos ..much appreciated, a.m.

  • zandyring · Staff ·

    Hi there,

    In this case, you’ll need to purchase a new space upgrade for the correct blog. I am sorry for the inconvenience!

    Cheers!

  • Unknown's avatar
    thedogwalkinggardener · Member ·

    thank you …

  • kathrynwp · Staff ·

    If you need anything else, just let us know.

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